Ole Gausdal (r.) waiting for his turn to present the Use of AI.
Last but not least we want to present the speech, given by Ole Gausdal, National Archives of Norway, about “Use of Artificial Intelligence” at the European Digital Treasures workshop ‘New Business & Conceptual Models’, held on 23rd of May 2022 within the #28 ICARUS Convention.
The National Archives of Norway has started to use Artificial Intelligence (AI) in order to improve our user services. We have large volumes of paper-based archives with limited amount of metadata. As for today´s standard, they are also quite poor categorized. The result has been that use of the material requires quite a lot of manual work. We are now working to improve this situation by use of AI. In order to use AI, the material has to be digitized. And that is of course a limitation. So far, we have digitized between 2-3 percent of our total holdings.
The goal for our use of AI is to make historical data searchable and to improve metadata in order to automate our services and improve the user experience and self-service. Artificial Intelligence has many branches. We are mainly working in the field of natural language processing (content extraction and classification), machine learning as well as image recognition. To follow up our AI ambitions, we have employed three AI experts and two experts to follow up handwritten text recognition (HTR).
Read about the use of AI in detail in our report here (p. 11) & check out the video on our YouTube Channel here.
Let’s present our workshop speaker
Ole Gausdal.
OLE GAUSDAL is director in charge of international relations at the National Archives of Norway since 2017. He has been Deputy Director in charge of Digitization from 2005-2008 and Director for Digitization and the Collection from 2008-2017. He has previously worked as Deputy Director and Head of Archives in several ministries and public agencies. He holds a master in History.
Check out the recording of the presentation of Ole Gausdal about “Use of Artificial Intelligence” here!
Additionally you can read the full report about the workshop here. Read more about the workshop here.
Written by Ole Gausdal & the European Digital Treasures Team.
From Face to Face to e-Commerce: The Migration Experience, brief describes the DGLAB (Portugal, General Directorate for the Books, Archives and Libraries) experience on the transition from its previous approach and position online to E-commerce strategy adaptation, faced as an opportunity for paradigm change. José Furtado, head of the Division of Information Systems, Statistics and Quality in the Directorate General of Books, Archives and Libraries, presented their ideas and findings at the European Digital Treasures workshop ‘New Business & Conceptual Models’, held on 23rd of May 2022 within the #28 ICARUS Convention.
José Furtado at the ICARUS convention in Paris, May 2022.
On the course 2020 to 2022, directly or indirectly COVID 19 pandemic deeply affected the business model conduced. Abrupt decline in sales as well as of the clients due to confinement were observed. At the same time, there was an incremental growth of online requests to services: a 13% growth of on-line interactions were experienced between January and June comparatively to the last 6 months of 2019 that continuously kept increasing since then.
All the above led to a shift of paradigm in this business area in order to better disseminate the institutional image of the archives, by introducing a different strategy, both at the physical shop and online service.
Decisions were taken towards the professionalization of the DGLAB’s online shop presence by means of disruptive technology in such way that could force the services to be also disruptive on their own work in order to optimize resources and process; aggregate other revenue-generating DGLAB services on the same platform; increase efficiency in customer service both at the “front-office” as “back-office” level, through a more immediate control of “stocks”; reading of sales flow indicators and order requests; improved payment and introduce flexible calculation mechanisms on shipping functionalities; tax configuration per country; General Data Protection Regulation (GDPR) compliance at Customer support features; ability for customers to view their order history and status; Live-chat integration etc.
Along with the consolidation of the strategic actions in the technological and operational field, start the path towards the creation of synergies that help us more easily identify and meet the needs of the user/customer/citizen by creating synergies with other entities is of crucial importance.
Encouraging easier access to archives heritage targeting public from other fields of research like design of products; magnifying the role of archives as a rich and unexplored source of resources for cultural commercial market; incentivizing public-private cooperation; generating product diversity to meet a broad range of public; promoting internships in real work context focus towards web design, marketing or communication; promoting initiatives focused on creating opportunities for artistic production, fostering identity expression as a right of citizenship that the State should support, should be the way to change.
In that sense, the challenge for next years will be to face e-commerce platform as a laboratory of experiences and the archives as a source of inspiration.
Read about this self-copying service in detail in our report here (p. 5) & check out the video on our YouTube Channel here.
Let’s present our workshop speaker
José Furtado.
José Furtado works at DGLAB. Furtado’s activities towards archives extends for more than 30 years, both in Portugal and in Macau. He was involved at research activities, coordination of the training activities and quality services at DGLAB; promoted and developed studies for the quality of processes and assessments on the satisfaction of the clients of the DGARQ and internal collaborators, and implemented the performance indicators system. Participated in several working groups involved in the development of projects of high relevance, namely, the development of the platform for virtual consultation for archives (CRAV I) and application of projects to the Memory of the World (UNESCO) and European Heritage Label. From November 2012 until now he is the head of the Division of Information Systems, Statistics and Quality in the Directorate General of Books, Archives and Libraries, has a degree in History and has a postgraduate in Management of People and Knowledge and a post-graduation on advanced studies in Public Management, granted by the Institute of Administration, Lisbon.
Check out the recording of the presentation of José Furtado about “Face to Face to e-Commerce: the Migration Experience” here!
Additionally you can read the full report about the workshop here. Read more about the workshop here.
Written by José Furtado & the European Digital Treasures Team.
Miguel Ángel Bermejo Alonso, Head of the International Cooperation Service at the Spanish State Archives, gave a lecture on the Spanish State Archives self-copying service at the European Digital Treasures workshop ‘New Business & Conceptual Models’, held on 23rd of May 2022 within the #28 ICARUS Convention.
Miguel Ángel holding his lecture during the workshop.
He presented the overview and results of this pilot project, which regulated the possibility for the beneficiaries of 2 of the archives of the Spanish State Archives system—the Archive of the Royal Chancery of Valladolid and the General Archive of Simancas—to obtain up to 50 reproductions of documents by using their own photographic devices.
After this experience, which was implemented for 4 months—from October 2021 to February 2022—several beneficial effects have been already acknowledged, such as the reduction of waiting times, with the consequent relief for the always overloaded reprographic services and the management cost savings. Read about this self-copying service in detail in our report here (p. 3) & check out the video on our YouTube Channel here.
Let’s present our workshop speaker
MIGUEL ÁNGEL BERMEJO ALONSO is the Head of the International Cooperation Service at the Spanish State Archives. Graduated in Librarianship from the University of Salamanca and in Information Science from the University of Alcala de Henares. He has been a member of the Corps of technicians in Archives, Libraries and Museums since 2017.
Miguel Ángel Bermejo Alonso.
For more than 9 years he worked as a librarian at the National Library of Spain until joining the Corps of technicians of Archives, Libraries and Museums in September 2017. He started in the Archive Coordination Service with the management of grants to private non-profit organisations until December 2017 of the same year, when he moved to the International Cooperation Service, where he currently works on different European projects, such as EDT Project—he is a member of its Steering Committee—or Archival trace on migration AtOM—as a member of its Executive Committee.
He develops other bilateral cooperation collaborations and provides support in the Technical Unit of the Iberarchivos Programme.
Recordings
All sessions of the workshop were recorded and will be presented here on our BLOG within the next weeks. You can now check out the recording of Miguel Ángel Bermejo’s presentation HERE.
Additionally you can read the full report about the workshop HERE.
Yvan Corbat, senior consultant at Grupo DEX and partner of the EDT project, led and moderated the European Digital Treasures workshop ‘New Business & Conceptual Models’, held on 23rd of May 2022 within the #28 ICARUS Convention. He gave a general overview of the aims of the EDT project before the other partners of the project gave their individual presentations about new business models for the archival field.
Within the workshop, Leonard Callus, National Archives of Malta, held a speech about “Identification of potential for revenue generation” and explained how the National Archives of Malta undertook great efforts to identify and analyse new business models to generate revenue. Read about it in detail in our report here (p. 7) & check out the video on our YouTube Channel here.
Let’s present our workshop speakers
YVAN CORBAT is senior consultant at Grupo DEX and URBACT and UIA (Urbact Innovative Actions) validated expert, with particular expertise on cultural management and international cooperation. He has over 25 years of professional experience in international programms and project management, with particular focus on the strategic and operational management of multilateral-funded projects to support local/regional development, and on the design, implementation and evaluation of EU Programmes.
Yvan Corbat.
He has worked as advisor of the Minister at the Spanish Ministry of Culture and Chief of Staff for the XXV Anniversary celebrations of the Prince of Asturias Awards, under the auspice of UNESCO. In September 2020, he has been selected as expert for the Capacity Building for European Capitals of Culture project and, since 2020, he is volunteering as Solar Impulse Expert for the World Alliance for Efficient Solutions.
Leonard Callus.
LEONARD CALLUS forms part of the National Archives of Malta’s management team and is responsible for records management, community relations and outreach initiatives.
Before joining the National Archives, he served in several managerial and policy-related capacities within the public administration.
Recordings
All sessions of the workshop were recorded and will be presented here on our BLOG within the next weeks. For now: Check out the recording of the introduction and the presentation of Leonard Callus about “Identification of potential for revenue generation” !
Additionally you can read the full report about the workshop HERE.
The European Digital Treasures partners created a workshop held within the #28 ICARUS Convention on Monday, 23rd of May, 2022! The workshop and the convention took place at the Conference Center of Campus-Condorcet in Paris-Aubervilliers (France) and participants could join remotely or in-person.
Yvan Corbat.
One of the main goals of European Digital Treasures is to generate added value, visibility and economic profitability of European archives, through the identification and implementation of new business models and activities. The creation of this workshop was one step among others to pursue this aim!
Yvan Corbat, senior consultant at Grupo DEX and partner of the EDT project, led and moderated the workshop and gave a general overview of the aims of the project before the individual presentations of the partners.
Although more than 20 actions focused on the development of new business models are being implemented (an average of 4 per archival partner), the workshop presents 5 practical examples of these new activities:
After those presentations the companies Ancestryand Tekliapresented themselves and their ongoing projects, followed by Q&A session about how companies and institutions could include the strategies and activities within their daily business.
